Privacy Policy

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At BladePro Store (“we”, “us”, or “our”), operating from 39 2A St Mary’s St, Manchester, GB M2E 1LI, we approach your privacy with the same professional standards we apply to our premium culinary tools. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit www.bladeprochef.com or purchase our professional-grade kitchen equipment.

1. Information We Collect

Like our precision-engineered 2900 series knives, we carefully select only essential data to serve you effectively:

• Order Information: Name, contact details, shipping/billing addresses, and payment details (processed securely through PCI-DSS compliant systems)
• Account Data: For corporate clients ordering multiple knife sets or bakery tool cases
• Technical Information: IP address, browser type, and device characteristics
• Usage Data: Pages visited, products viewed (particularly our professional ranges like Arcos knife sets or butcher tools)
• Communication Records: Correspondence with our team regarding premium culinary equipment

2. How We Use Your Information

We handle your data with the same care as our commercial-grade baking mats and butcher saws:

• Process orders for our professional kitchen tools with military-grade security
• Provide customer support for precision culinary equipment inquiries
• Improve our product offerings (such as our chef-preferred knife blocks and baking frames)
• Send relevant updates about new professional tools (with your consent)
• Prevent fraud in transactions for high-value items like complete knife sets
• Comply with legal requirements for international shipments

3. Data Sharing & Disclosure

We maintain the confidentiality of your information as strictly as we protect our proprietary knife designs:

• Service Providers: Only essential partners (payment processors, shipping carriers for our temperature-sensitive items)
• Legal Compliance: When required by law, with the precision of our baker’s lames
• Business Transfers: In case of company restructuring, with appropriate safeguards

We never sell your data to third-party marketers.

4. International Data Transfers

For our global clientele (excluding certain Asian and remote regions), data may be transferred outside the UK/EEA with appropriate safeguards, mirroring our careful international shipping protocols for professional kitchen tools.

5. Data Security

We protect your information with triple-layer security measures, inspired by how we safeguard shipments of our premium culinary tools:

• Tokenization (like edge guards for blades)
• 3D Secure authentication
• Real-time monitoring comparable to our Manchester workshop’s quality control
• PCI-DSS compliance for payment processing

6. Your Rights

You have rights regarding your personal data, just as you have choices between our 2900 series and Arcos professional knives:

• Access, correct, or delete your information
• Object to or restrict processing
• Data portability
• Withdraw consent (where applicable)

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

We use cookies with the precision of our professional baking tools:

• Essential Cookies: For core functions like processing orders for butcher tools and baking equipment
• Performance Cookies: To enhance our website like we refine our product designs
• Marketing Cookies: Only with your consent, to inform you about relevant professional tools

Manage preferences through your browser settings or our cookie consent tool.

8. Changes to This Policy

We may update this policy as we innovate our product lines. Significant changes will be communicated with the clarity of our chef’s notes.

BladePro Store: Where data protection meets culinary professionalism.